OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES This position is responsible for ensuring compliance with federal, state, local, and Amtrak environmental regulations and leading environmental compliance activities at facilities in assigned territory. More specifically, Los Angeles Maintenance facility, stations and assisting with various outline points, as well as en route trains, for causes of spills and non

OF DUTIES Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receip

OF DUTIES The Lead Project Controls Specialist is a support role responsible for assisting in the financial reporting of delivery of a large scale program with multimillion dollar cost impacts and multi year delivery schedule. The reporting may encompass multiple projects, cross departmental interfaces, multiple technologies, geographies and assets. Individuals in this rol

OF DUTIES This Road Foreman position is accountable for the safe and efficient movement of trains and for the oversight of T&E crews. It oversees and provides leadership and management oversight for agreement positions. This includes the management and monitoring of employee record keeping, efficiency testing and compliance with all Amtrak, Federal and State operating requ

OF DUTIES The Lead Construction Specialist is responsible in assisting in the management and oversight of all Capital Construction and I&C (Individual & Companies) Projects within the NY Portfolio of Capital Construction. The Lead Construction Specialist of Capital Construction reports to the Manager of Capital Construction for the New York Portfolio. This position will be

OF DUTIES Under the direction of the Director Portfolio Manager, the Senior Program Manager is responsible for managing several 562 Signal projects along the Northeast Corridor, where total project cost exceeds $100M. Individual in this role use advance knowledge of project management processes and controls to accomplish project objectives by planning and evaluating projec

OF DUTIES The Lead Service Planner (Connected Services) is responsible for leading the development of service plans for connecting buses, ferries and commuter rail lines. This role includes work related to executing Amtrak's multimodal transportation initiative(s). This position will use analytical tools and relationship management skills to launch new connected services r

OF DUTIES This position will plan and direct project work supporting Amtrak's delivery of the $16+ Billion Hudson Tunnel Program. This position will direct project execution teams to ensure projects are delivering high quality assets safely and effectively, as well as ensuring the Program stays within the approved scope, schedule, and budget, and ensure that adequate and t

OF DUTIES This position will plan and direct project work supporting Amtrak's delivery of the $16+ Billion Hudson Tunnel Program. This position will direct project execution teams to ensure projects are delivering high quality assets safely and effectively, as well as ensuring the Program stays within the approved scope, schedule, and budget, and ensure that adequate and t

OF DUTIES This position is responsible for system operations of Amtrak's Electric Traction Department New York Power Director Office located in Midtown Manhattan, New York. Position is responsible to directly supervise the safety of operations, resources, the configuration and switching of the transmission, substation, trolley, signal and third rail electrification system

The AVP of Loyalty & Customer Engagement will own Amtrak's end to end customer engagement strategy, serving as the Champion of the Customer to both internal and external stakeholders. This strategic leader will play a pivotal role in driving customer satisfaction, retention, and loyalty initiatives via ownership of Amtrak's loyalty program (Amtrak Guest Rewards), customer

OF DUTIES The Lead Software Engineer (SAP IBP) provides high quality software systems by analyzing requirements, providing technical design, developing software, supporting testing and deployment. The Lead Software Engineer works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and

OF DUTIES This position is responsible for providing high level legal support to Law Department attorneys, managers, and staff in cases and administrative projects. In particular, this position supports attorneys in Amtrak's Litigation and Labor and Employment teams and assist with matters before the Equal Employment Opportunity Commission (EEOC) and the Occupational Safet